Reversing travel services payments

Reversing travel services payments

Reversing payments made previously in the ‘ PAY SUPPLIER’ area

If a payment has been made incorrectly it will need to be corrected by reversing the original payment. You MUST REVERSE your original payment FIRST in the Pay Supplier area and THEN corrections can be made for the relevant Trip Line. The amended entry can then be paid again.

• From the Accounting List Bar, click on PAY SUPPLIER
• Click in SHOW COMPLETED PAYMENTS

The payments already made to your suppliers will then be displayed.

• Select and highlight the payment to be reversed as per normal supplier payment procedure
• Click the REVERSE PAYMENT bar in the middle of the screen,

IN MOST CASES, PAYMENTS SHOULD BE REVERSED (AND THEN RE-ENTERED) ON THE ORIGINAL DATE OF THE ENTRY TO ESURE SALES ARE CAPTURED IN THE CORRECT (ORIGINAL) PERIOD. PLEASE CHECK WITH YOUR MANAGER IF UNSURE

The line selected for payment will disappear from the screen and the reversal payment will be displayed in its place. To show the original payments as well as reversals, click INCLUDE REVERSED LINES in the middle of the screen. The original payments, which have been reversed, will display with a red background

• Go back to Land Booking Window where pricing was loaded incorrectly and correct details
• PAY SUPPLIER as per normal procedure

Check TRANSACTION DRILLDOWN. The original entry should be there,then the reversal entry and then the corrected entry

Note: When payments are made, it is reflected in the TRIP INFORMATION Window shown in the PD column.

• F: – Fully Paid
• P: – Partially Paid
• R: – Reversed Payment
• Blank – Not Paid