In the event a Service Provider’s does not exist with the list of existing Supplier codes (use Browse Key), Travelog allows the Hotel Name, Cruise Supplier or Tour Company to be entered by the consultant immediately without wasting time.
It is Imperative that the search is complete for Hotels or Supplier before adding new codes as a Supplier code may already exist and duplicates may be created. Click on The browse Key ( ) and the CODE BROWSE screen will appear with the default set to Description. Type the first 3-4 characters of the Hotel / Supplier name and check if it exists, continue typing if more than one supplier name starts with “The ?” for a more thorough search. You could also click on CODE order and enter the 3-digit city code of the Hotel followed by the first 2 / 3 characters of the Name (Excluding “The”) and this will search again for the Hotel or Supplier code.
TRY NOT TO LINK CREDITORS TO ANY NEW HOTEL CODES WHEN CREATING THEM AS THE HOTEL COULD BE BOOKED THROUGH MULTIPLE CREDITORS – IF A CREDITOR CODE (PURCHASE FROM) DOES NOT EXIST STOP HERE AS A NEW CODE MUST BE CREATED IN CREDITORS MAINTENANCE (BACK OFFICE) ALTERNATIVELY USE THE CODE ‘DIRECT’ FOR DIRECT CREDITORS
Click on the Add/Update Principal button, read the Prompts and press SAVE to save the new code into the database
If you intend to see the Supplier address details print on client documentation, please ensure that you tick the ‘Print Supplier Address’ option from directly below the last line included in the Address area
IF AN EXISTING SUPPLIER CODE FOUND IN THE DATABASE IS INCORRECT, THE TRAVEL CONSULTANT CAN UPDATE THE EXISTING CODE PERMANENTLY FOR THE BENEFIT OF ALL OTHER SYSTEM USERS
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