Export client profiles to your crs (amadeus, sabre, galileo)

Export client profiles to your crs (amadeus, sabre, galileo)

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Exporting stored profiles to your crs system

This is the interface function used to transfer the information from your stored Client Profiles such as Frequent Flyer numbers, Passport information, SSR / OSI requests and other info into your live CRS system. This also allows stored credit card information to export to the ‘Notepad’ or ‘Remarks’ area of your PNR.

STEPS TO CREATE NEW BOOKINGS IN YOUR CRS USING A STORED PROFILE

  • Book flight sectors in your CRS (Galileo, Sabre or Amadeus)
  • Open ‘NEW’ QUOTE from the QUOTE icon found under the QUOTE LIST BAR
  • In CLIENT DETAILS screen select Profile Code to be used or create a NEW Profile
  • Complete any and all missing or required fields in the ‘Client Details’ window
  • Select the ‘Export to CRS’’ icon from the left of your screen under the Client Details ‘List Bar’
THE FOLLOWING SCREEN SHOULD APPEAR:

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  • Select relevant preferences by clicking on Vendor Remarks / OSI or SSR Request / Mileage Clubs
  • Select a ticketing time limit for your new PNR
  • Should you have an existing customer in your selected profile that will not be travelling on THIS new booking, you must unselect the relevant traveller(s)
  • Click on ‘Export / Import’ button or Export only from bottom right corner.

A prompt will then appear asking you if you are sure you require information to be exported to ‘YOUR CRS’ – Select OK - (NOTE: you can follow the progress of this function in the bottom left hand corner of the above screen)

NOTE: For the Travel Services Import feature to capture stored fares these must be present in the PNR. Most reservation systems no longer allow a fare to be stored without a name being already present and saved within the PNR. For this reason we suggest any bookings where a Stored Published Fare i s to be captured, users should first EXPORT to the CRS system, price their PNR and then try the IMPORT FROM CRS.

ONCE THE PROFILE INFORMATION HAS BEEN EXPORTED INTO YOUR CHOSEN CRS SYSTEM, USERS SHOULD THEN BE RETURNED TO THE BELOW ‘CLIENT DETAILS’ WINDOW:

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TO ENSURE YOUR PNR HAS COMPLETED CORRECTLY – YOU MUST GO BACK TO YOUR CRS AND CHECK THE SEGMENT STATUS IS NOW HK or KK HOWEVER THE EXPORT/IMPORT FEATURE SHOULD GIVE YOU WARNINGS AS TO WHY DATA MAY NOT HAVE TRANSFERRED CORRECTLY:

1.1SMITH/J MR 2.1SMITH/J MRS
1 QF 119Y 20FEB 2 SYDAKL HK2 0705 1200 /DCQF /E
2 QF 116Y 25FEB 7 AKLSYD HK2 0645 0800 /DCQF /E
TKT/TIME LIMIT
1.TAW30JAN
PHONES
1.SYD02 83004444-H
2.SYD02 96991588-B
3.SYD0415 667456-M
4.SYD02 96991589-F
FREQUENT TRAVELER DATA EXISTS *FF TO DISPLAY ALL GENERAL FACTS
1.OSI YY CTCH 02 83004444
2.OSI YY CTCB 02 96991588
3.OSI YY CTCM 0415 667456
4.OSI YY CTCF 02 96991589

REMARKS
1.PROFILE CODE SMITH2
2.QUOTE NUMBER 32

NOTE: UNDER ‘REMARKS’ THAT YOUR CRS WILL ADVISE YOU OF THE PROFILE CODE USED AND YOUR TRAVEL SERVICES BOOKING NUMBER
YOUR FLIGHT DETAILS WILL NOW BE STORED WITHIN THE EXISTING ‘TRIP INFORMATION’ AREA