Storing profile preferences(f/flyer numbers, meals, seating & leisure preferences)

Storing profile preferences(f/flyer numbers, meals, seating & leisure preferences)

PROFILE preferences

Click the PREFERENCES icon, which allows access to PROFILE PREFERENCES.

These allow entry of the clients Preferences for Airline, Mileage Clubs, Leisure and any special requests. These can all be passenger related and can apply to the additional passengers on the profile as well. These are to ensure that you then book what the client actually requires and that any special information relating to each client can be held on file. Before entering into this area there is some work that needs to be done in the Codes Maintenance area to establish commonly used codes for Preferences. The following codes will be needed:

-Mileage Clubs (can be airline, rental car or hotel) -Suppliers (either accommodation, insurance, transport or other) -Supplier Services (room types, car types etc)

NOTES TO ADDING PREFERENCES:

• Click into each category box & click the drop down button to select preferences
• Use right & left scroll buttons to access all the preference boxes
• Mileage & Request are the only two categories that are generated to the airline
• Remember to add all preferences before clicking SAVE as this will then close the preferences area

AIRLINE Preference

• Airline
• Seating eg. Window / Aisle
• Specific Seat Requests
• Class of Travel
• Distance eg. Long Haul
• Smoking / Non Smoking
• Any Extra Comments

MILEAGE (Frequent Flyer Memberships)

• Club Type
• Club Number
• Points Earned (this may no longer be applicable due to Credit Card
• schemes that now earn Points)
• Comments (free format)

SUPPLIER (preferences)

Under SUPPLIER enter choices for Accommodation, Insurance, Transportation, Tours and Other and the fields that can then be entered into for each of these are:

• Type of Supplier
• Supplier Name
• Service Required eg. Double Room, Automatic Hatchback
• Service Rate - in the case of Corporate Clients who may have a special rate for their company.
• Smoking / Non smoking
• Comments

LEISURE is very brief and only consists of the following:

• Type of Leisure Activity
• Comment eg; “Always travels to State of Origin”

REQUESTS

• These are where OSI/SSR entries for exporting to the Reservation System are entered. Note that these items once exported will create the OSI / SSR entries for you in your PNR