Import flight changes & amendments

FLIGHT AMENDMENTS – IMPORTING NEW DETAILS INTO TRAVELOG

Display Flight PNR in Amadeus, Galileo or Sabre
Amend Flights, End Transaction and Retrieve PNR.
Type BT for Amadeus, DIT for Abacus or for Galileo and Sabre users ensure the PNR is displayed
Click TRAVEL SERVICES on Bottom TOOL Bar or via the ‘Navigator’ Main Menu
Click MODIFY (Ctrl M) on your Travel Services left List Bar to bring up a list of bookings

To search by QUOTE number, enter the number into the FILE/QUOTE NUMBER field at the top of the screen. Click on the relevant booking line to open and click on OK to select. The booking will then open
To search by surname, enter the surname in the SURNAME field. You can also further search by tabbing to the next field and typing in the Client’s Initial or First Name when searching by surname.

Once the desired QUOTE has been located, Press OK - This will retrieve the QUOTE and activate it in Travel Services, where modifications can then be made - The search can also be related to the other parameters listed, and further refined by selecting an appropriate DATE RANGE TO SEARCH.
The Client Details or Trip Information Window will be displayed depending on your workstation setup
Click IMPORT FROM CRS – This will import from Sabre and Galileo automatically however Amadeus Users will need to select the PNR from a list of PNRs. Once you have found the PNR in the Listing, click on the IMPORT Button relating to your amended Amadeus PNR. You can then choose to update Itinerary/Pricing (or both)

IF YOU HAD NOT SELECTED TO UPDATE EXISTING PRICING / ITINERARY:

travelog

In the Trip Information window you will find in the ‘OPTIONS’ TAB to the Right of your Screen your amended
PNR with the new flight details and costs if the PNR has stored fares present.
From the OPTIONS area highlight the line you are wanting to maw add to your BOOKING Area. Once this line is Highlighted you can then click on the BOOKING Tab

where you will be asked if you want to ADD TO or REPLACE Details – Please make your own choice from these options:

Click on the CLIENT DETAILS tab on the left list bar
The CLIENT DETAILS Screen will appear – Make any necessary amendments
DESTINATION – make changes if applicable
DEPARTURE DATE – if you amend the departure date you also need to click the Browse Box at the right of the drop down calendar and Answer Yes to CHANGE ALL DATES and the Departure Date Box and Trip Information Items will be updated in Options
Click PASSENGER AND VISA DETAILS – Add, Modify or Delete Details (if applicable)
Click TRIP INFORMATION on left List Bar and the TRIP INFORMATION Window will appear
Click MODIFY and Complete FLIGHT SECTOR INFORMATION including AIR PASSENGER PRICING Details and SAVE –
Remember to price all passengers – Note you can COPY PRICING if the airfare is the same
Answer Yes or No to the ticket number query/request
Click SAVE on the FLIGHT SECTOR INFORMATION and return to TRIP INFORMATION
Complete printing options (if applicable)
OR Click QUOTE on left List Bar and click SAVE or use the shortcut CTRL+S.

Please Ignore or End & Retrieve your Booking from the live CRS Window

Travelog