Click on Accounting | Data Entry | Invoice | Invoice Preparation & Print
Type in the number of the invoice for which you want to issue a credit note.
When the invoice is showing on the screen click on Reissue. When the Document.
Reissue box appears it will show the invoice number you are going to reissue.
Click in the Credit note (Auto Matching) option to Green if you are doing a credit note for the entire invoice or click on Credit Note option to Green if you wish to do a partial credit note.
If the Credit Note (Auto Matching) option was selected the system will automatically print a Credit Note for you. If the Credit Note Option was selected make the necessary amendments then click on the Print button.
Close to exit.
NOTE: If you don’t want to do a reissue then select ‘Not Required (cancel reissue)’ and then click on OK